Managing a closing means managing dozens of conversations—with buyers, sellers, agents, lenders, and your own team—all at once. When those conversations live in different places, details get missed, work gets duplicated, and delays pile up.
Fraud prevention will always be essential because it’s the foundation every closing should be built on. But security alone isn’t enough. You need clarity, coordination, and speed to keep every closing moving. That’s why we’re focused on building connected tools that make your job easier, your transactions smoother, and your clients happier.
And today, we’re introducing one of the most requested tools yet: secure two-way text messaging built for title and settlement pros.
A smarter way to connect—built for title and settlement pros
When we asked our customers what would make the biggest difference in their workflows, two-way texting came up again and again. In fact, 75% of surveyed customers called it a “game-changer” for their business.
It’s no surprise—text messages have open rates close to 98%. They’re fast, familiar, and frictionless. And now, they’re fully integrated into the Closinglock platform.
Two-way text messaging means you can message clients and partners directly from the file, within the Closinglock platform and receive responses in real time.
- No app for clients to download.
- No new system for your team to learn.
- No more losing context in scattered channels.
Because every message is logged and visible inside the file, your team stays aligned, and your client experience stays simple.
Faster answers, fewer headaches
With two-way text, you can:
- Get responses faster—without the endless game of email and phone tag.
- Keep every conversation tied to its transaction for easy reference.
- Get teamwide visibility, with instant access to the whole conversation and key closing details.
- Reduce delays and keep all parties moving toward closing day.
For your team, it means faster transactions and less manual chasing. For your clients, it means fewer questions and clearer next steps. For your partners, it means seamless collaboration and timely updates.
Two-way texting is just the beginning…
This launch is the first step in building a smarter, intelligent closing platform that works across every step of the process. Here’s what’s coming next:
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Closing progress tracker
– Keep everyone aligned with real-time status updates.
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Customizable TPS-triggered notifications
– Automated updates directly from your title production software.
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Email sending from your company’s domain
– Deliver a branded, professional experience every time.
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Automated updates and status notifications
– Keep stakeholders informed without adding to your workload.
Every new capability will be fully integrated with the rest of Closinglock—because the most powerful tools are the ones that work together.
What this means for you
With two-way text and the intelligent closing platform we’re building, you can:
- Strengthen relationships by keeping conversations clear and in context.
- Build trust with every party through real-time transparency.
- Work without interruptions because communication fits naturally into your workflow.
- Protect your closings by safeguarding data, time, and peace of mind in one secure hub.
Two-way text is just the first step toward a single, intelligent closing platform that brings every conversation, task, and document into one secure hub, so you can close with confidence.
Because the future of closing isn’t just secure.
It’s connected.
Sushma
To see how secure two-way text can save time, reduce delays, and keep every closing on track, request a demo today.